Job Description

Your duties as a Patient Access Officer will include providing a comprehensive range of administrative services to, consultants and other third parties that will assist in promoting the successful management of all aspects needed to facilitate a seamless patient pathway. There is also a requirement to cover our front of house reception area.

Duties include but are not limited to:

• Ensuring that all patients meet the criteria to enable successful and full financial settlement relating to all patient visits.
• Formally registering pre–admit and admit all patients and guarantee 100% accuracy when requesting and transferring information to database.
• Managing and maintaining the patients record for the duration of their visit
• Keeping all parties fully informed of any deviation to patient journey
• Responding promptly to any patient/third party requests
• Managing cash transactions and the provision of appropriate receipts
• Coordinating and facilitating Radiology, Cardiology, Physiotherapy and other outpatient bookings including consultation appointments for Consultants.

Required Knowledge, Skills, and Abilities

• Previous Administrative experience is essential, ideally private
• Computer literacy
• Good general level of education
• Excellent spoken and written English
• Knowledge of relevant hospital policies and procedures
• Excellent communication skills