Administrator
Permanent
Job Description
- Responsible for maintaining system administration activities within agreed service levels.
- Accountable for managing support calls and raising support tickets to third party suppliers.
- Accountable for supporting IT security/access issues and post clone steps.
- Maintain system interfaces monitoring and events and support through escalations, resolutions and workarounds.
- Provide advice on best use of system, solutions and workarounds to business users on request.
- Ensure that incidents and service requests are appropriately and effectively prioritized and resolved.
- Accountable for ensuring that the ERP system is administered efficiently and effectively, meeting business needs whilst ensuring appropriate system security and controls are in place.
Required Knowledge, Skills, and Abilities
- Experience of administering an Oracle Cloud ERP solution 3-5 years’ experience.
- Oracle E-Business Suite Financials experience. (Certification ideally)
- Experience with the following products/skills would be desirable. (Projects, Procurements, Payables, General Ledger, Assets)
- Strong R2R experience including General Ledger, Fixed Assets, Expenses, Tax.
- PBCS administration experience desirable but not essential.
- Understanding of Oracle workflow automation.
- Excellent client facing skills and ability to liaise with clients at all levels
- Experience of service delivery in an ERP environment (ITIL4 qualification is desirable)
Reference no: 99769