Job Description

To carry out various administrative duties within Scheduling, as instructed by the Manager or Supervisors.
Role Accountabilities and Main Duties: • To support the department in a variety of administrative duties, such as contacting clients via telephone and email, responding to clients’ sample queries, filing, photocopying, supporting Poland Scheduling Team

• To ensure that all audit actions that arise in area of work are actioned within the time frame laid out by the Quality Manager.
• Any audit actions which cannot be actioned within the time frame to be reported to the Site Manager and the Quality Manager.
• To support Scheduling Poland and CS Team, as and when required.
• To ensure that all laboratory works are carried out to the standards laid out in the Quality Manual and Health & Safety Manual.
• To take responsibility for own Health & Safety whilst working within the sample preparation department.
• To report any bad practices that you may witness to the Site Manager or Quality Manager.

These duties are by no means exhaustive and should not be interpreted as a complete definition of the role.

Required Knowledge, Skills, and Abilities

• Good telephone manner.
• Efficient and able to work to deadlines.
• Strong prioritization and organizational skills.
• Adaptability to use various in-house systems and processes.
• Close attention to detail and an understanding of operating within a quality system.
• Able to work under pressure.
• Good written and verbal communication.
• Able to operate as part of a team as well as independently.
• Reliable with excellent time-keeping.
• Positive attitude towards change.