Required Knowledge, Skills, and Abilities
Your Skills, Experience And Qualifications:
- CIPD qualification or equivalent demonstrable experience, ideally within a financial services environment.
- Educated to degree level standard or equivalent with High level knowledge of employment law and sound knowledge of HR policies
- Ability to use Oracle or similar HR systems
- Proven track record of managing multiple employee relations
- Experience of resolving employee relations issues that present a risk to the organisation, instructing or influencing those leading on the issue on the appropriate approach
- Happy in a fast moving complex environment, delivering service perfection and dealing with difficult situations quality service to customers
- Ability to make effective decisions in the absence of complete information, ensuring things can move forward while further analysis is conducted
- Excellent interpersonal skills, effective communicator with outstanding emotional intelligence and engagement to gain trust quickly.
- Ability to adapt to evolving priorities.
- A problem-solving mind-set with strong awareness of ethics and integrity in customer focus.