Job Description

The client are a rapidly growing SME within the Science and Research industries who work closely with a large number of businesses across a range of industries and sizes. They deliver exceptional customer services and therefore this is a proactive role responsible for anticipating and fulfilling the needs of the client in advance. The role is a full time position based in St. Albans with hybrid working, and ideal either for a candidate with experience in a professional services industry/ administrative/ customer service role, or alternatively for an entry-level candidate with excellent attention to detail and communication skills who is looking for a long term role with a company they can progress within.

Your key responsibilities will be:

• Act as the client's key point of contact
• Conduct due diligence on new clients
• Liaise internally and externally to collate all required information
• Liaise with stakeholders to coordinate and schedule meetings
• Ensure the firm are always working in the best interests of their clients
• Record all activity on the system
• Respond to queries via phone and email and keep in regular contact with each client
• Escalate or refer any potential leads from clients
• Build excellent rapport with allocated client lis

What's on Offer?

• Highly competitive salary
• 25 days annual leave plus the option to buy and sell days
• Private Medical Insurance
• Life assurance
• Flexible working
• Discount scheme

Required Knowledge, Skills, and Abilities

• Have excellent communication skills at all levels internally and externally
• Confident communicating via phone and email
• Excellent administrative skills with strong attention to detail
• Confident, willing to learn
• Be able to multitask effectively and priorities workload
• Ideal for an experienced candidate or entry level, graduate profile looking to begin their career