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About Us

At GVC, our Retail Customer Service Managers are great listeners, part of their local community, helping everyone be part of the entertainment we provide. They keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career. For the good of entertainment. We are a FTSE 100 company and one of the world’s largest sports betting and gaming entertainment groups, operating both online and in the retail sector. The Entain journey began on 9th December 2020, when we renamed our group from GVC Holdings, but our brands have been making history since the 1880s. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We will achieve this through our focus on sustainability and growth, delivering value not only for our customers, but for our people, communities and shareholders. Entain is home to a global family of more than 25 well-known brands. Names such as bwin, Ladbrokes, Coral, Gala, partypoker and many more. In the US our unique, proprietary technology powers BetMGM, the brand we jointly operate with MGM Resorts International. By coupling this unique technology platform with our smart, talented and committed teams, we are starting a revolution in our industry. It’s a transformation that dares to change the face of gambling, creating exciting products and experiences that push the boundaries and protect customers like never before. With office locations in 16 countries, we have a long history of recruiting, retaining and nurturing the best people in our industry as well as a commitment to diversity, looking after our people, and creating the best place to work. We’re here for the revolution. Are you?


Job Listing

Showing 1 - 5 out of 5

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Monmouthshire - Abergavenny

Our Customer Service Managers are the face of our business, responsible for providing the best possible customer experience. Delivering consistently exceptional customer service and ensuring a great customer journey, resolving complaints and is ... See more

2 years ago

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Monmouthshire - Abergavenny

- Training/Development - The Route to success - We are keen for your career to take off!! - Flexible shift patterns - let’s get a good work/life balance from the start!! - even Heroes need a re-charge - Pension Plan - For when you hang up the ... See more

2 years ago

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£

Monmouthshire - Abergavenny

• Be an excellent communicator and have a nurturing approach to students • Be reliable, committed and interested in working with students and demonstrate the qualities of a good role model (qualities of compassion, trustworthiness, polit ... See more

2 years ago

via Ladbrokes

£

Monmouthshire - Abergavenny

Previous experience in a care setting is required. Flexible in the homes you can work and preferably be able to work every other weekend Able to work independently and also as part of a team Strong attention to details & reporting skills ... See more

2 years ago

via Ladbrokes

Ability to handle in the region of 60-80 calls a day both inbound and outbound Chasing and collecting payments via telephone, letter and email Dealing with/solving queries on invoices with both internal departments and external customers Sup ... See more

2 years ago

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