We are recruiting for an experienced Customer Manager to lead the Customer Engagement Centre in our Support Office in Llandudno, North Wales. Our Customer Engagement Centre is often the first interaction our customers have with Boots Hearingcare and this role is focused on leading the team, and the function, to offer a best in class customer experience; providing a “Number one shop window” for our customers and a culture in the team where everyone can be at their best.
Wales - Cardiff
Building on the foundations of our ‘Number One Shop Window’ to shape a best in class Customer Engagement Centre to support our ambitious plans. Overseeing the introduction of a full Omni-channel contact solution, analyzing and re-eng ... See more
Wales - Cardiff
You will provide support in a range of areas including: Producing offer letters and contracts for offices for all employees and contractors in our onboarding system Greenhouse Ensuring new joiner documentation is processed in a timely manner ... See more
Wales - Cardiff
Managing the finance team to maintain close control of the core financial processes and disciplines ensuring transactional data is accurate and up to date. Produce timely and accurate monthly management accounts and cost reports. Maintain fi ... See more
Wales - Cardiff
You will receive unrivalled career support for 3 years during which we will also arrange interviews for suitable and available roles and work with you to maintain steady progress on your career path. Our course is AAT accredited and employer led, ... See more
Wales - Cardiff
Assisting with monthly group consolidation Preparing for audits Overseas financial statement preparation Raising journals and preparing numbers for reporting Preparing UK based financial statements Technical accounting support across the ... See more
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