Motorola Solutions (NYSE: MSI) is a global leader in mission-critical communications and analytics. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security. Our customers are everyday heroes – from police officers and firefighters to utility workers and educators. At any moment, they need to be ready for anything and everything – and they rely on us to deliver the essential lines of communication they need to work safely and effectively. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our technology solutions help our enterprise and public safety customers keep businesses thriving and communities safe. At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security. Department Overview The purpose of this role is to support the attainment of contractual Service Level Agreements (customer) and associated Key Performance Indicators (internal) for Incident Management, Service Request and Customer Services.
Warwickshire - Rugby
Monitor, track, update and Jeopardy manage progress of all open active incidents and Service requests against SLA ensuring optimum KPI performance is achieved. Escalate potential breaches of SLA to suppliers and resolver groups following through ... See more
The job holder will be responsible for working with suppliers, customers and internal stakeholders to develop integration and implementation methodologies for services that are being developed or enhanced for use on the Airwave Managed Services platf ... See more
Warwickshire - Rugby
You will use your experience of managing an on-site environment, working along a team of up to 15 coordinators to lead and influence the warehouse operations team to drive a culture of continuous improvement and deliver the strategic plans. Security ... See more
London
You are required to work with a multi-discipline, multi-site regional team with responsibility for developing and improving internal financial processes, systems and reports. This role exists to continually develop and improve financial processe ... See more
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