About Us
To be the ‘front line’ for all customer general enquiries and to accurately assess who is the appropriate owner of the customer enquiry. To take ownership of the customer where there is no appropriate owner until its conclusion delivering a world class customer service at all times. COMPANY BACKGROUND • We are a law firm who specialize in Wills, Trust and Estates. • We pride ourselves on being different which we openly and proudly demonstrate in our recruitment process. • We don’t run a typical call Centre environment. We want real people with real emotions, not battery hens. • Our key aim is making a positive difference to peoples’ lives and honoring their last wishes in a friendly, professional and empathetic way.
Job Listing
Showing 1 - 2 out of 2
via Right Legal Group Simpson Solicitors
Derbyshire - Derby
Take ownership of all inbound calls at the start of the customer journey. Asses the customer’s needs and give them a world class first impression. Handing the customer over to the right department/team member and maintaining ownership wh ... See more
via Right Legal Group Simpson Solicitors
Derbyshire - Derby
To maintain and develop effective relationships with new and existing clients and identify their need for our services whilst delivering high standards of customer service. Main Duties and Responsibilities Delivering outstanding customer servi ... See more