About Us

As the UK's specialist aviation regulator we ensure that: The aviation industry meets the highest safety standards Consumers have choice, value for money, are protected and treated fairly when they fly We drive improvements in airlines and airports’ environmental performance The aviation industry manages security risks effectively. The CAA is an extremely varied organisation. We have a broad spectrum of business areas, each requiring particular skills, knowledge and experience. The types of role for which we recruit are equally varied and, to ensure that we are drawing on the best talents available, we take equality and diversity very seriously. We place particular value on people and believe in maintaining and developing excellence in our staff as they are the source of the CAA's reputation and success. We are the UK's aviation regulator and recognized as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards and we pride ourselves on our ability to adapt to the constantly changing aviation environment. The Shared Service Centre (SSC) at the Civil Aviation Authority (CAA) provides a range of services that underpin the UK’s Aviation Safety framework and is the starting point for so many CAA processes where the first line of regulatory control and safety regulation begins at the application stage. We handle the applications for most of the licenses, certificates, approvals, permits and permissions that the CAA issues. Wherever possible, we offer flexible and variable working hours to help our people effectively manage all areas of their lives. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know.