About Us

WorkFusion is the leading provider of Intelligent Automation solutions for Fortune 500 enterprises, banks, insurance, and financial services companies. Our AI-enabled Digital Workers augment traditional teams by performing highly skilled and decision-centric work in operations areas including customer service and onboarding, account opening and identify verification, anti–money laundering programs, and other document-intensive compliance activities. The WorkFusion Digital Workforce continually learns on the job through regular “human in the loop” interactions with co-workers. Further, the WorkFusion Network, a powerful AI cloud nexus, provides shared insights, new skills, and knowledge crowdsourced from the ongoing experience of workers in multiple environments. Teams can hire our pre-configured and customizable Digital Workers or choose to build their own using the company’s AI toolsets. WorkFusion enables enterprises to increase workforce capacity, enhance customer satisfaction and ensure ongoing compliance. As the health and safety of our teams is always a primary concern, we are currently a primarily remote workforce worldwide. Officially, our headquarters is in New York City (on Wall Street) with additional hubs in Canada, Europe and Asia. A WorkFusion Account Manager is a strategic, results-oriented leader responsible for managing the customer journey from activation through enterprise-wide scale. A trusted advisor to our customers, Account managers develop strong customer champions via strategic planning and execution, resulting in product adoption, referenceability and optimal ROI. Accountable for the Customer’s overall success with WorkFusion, and responsible for renewals, Professional Services revenue, the adoption of WorkFusion solutions and customer health. WorkFusion’s Account Management mission is to deliver a world class experience and market leading ROI.