Arvato Supply Chain Solutions is part of Bertelsmann. We combine the advantages of a global corporation with the reliability of a family-run business. We take care of our 15.000 employees in more than 20 countries who profit from a wide range of benefits and professional development programs. Main purpose of job: The Account Coordinator (Leve 4) is responsible for working in partnership with the Account Management team to ensure we meet the customer business goals and objectives through excellent performance in all areas and delivery of service • Based on your current job role, or any role assigned to you by your manager, you will have access to the Arvato SCM Ireland Limited and the customer data that is relevant for the completion of your role. You are not entitled to access, or seek to access, Arvato SCM Ireland Limited or customer data that is not directly associated with your job role. You must treat Arvato SCM Ireland Limited and customer data in line with our Data Classification processes but if in doubt you should default to treat all Arvato SCM Ireland Limited and customer data as private & confidential. You must comply with all Security & IT Policies in relation to the protection of Arvato SCM Ireland Limited and customer data • You will comply with Internal Policies & Procedures and with our ISO certification requirements, specifically ISO 9001; ISO 14001 & ISO 27001. • You will be required to be flexible in this role and must be prepared to perform other tasks and undertake additional duties in any area of the business as determined by Management. These tasks may be outside your normal work area. • You will ensure compliance to the conditions of the Wholesale Distribution Authorization and Good Distribution Practice. • You will comply with the requirement of the QMS for Arvato Ireland. On behalf of our customers, Arvato SCM Solutions moves goods, knowledge and products by the millions every day – both physically and virtually. To us, supply chain management means getting to know our customers’ needs and providing individualized solutions to satisfy them. As an innovative, internationally active supply chain and e-commerce service provider, we make it our business to apply state-of-the-art technologies and create real win-win situations. More than 14,000 employees in our Solution Group pursue this goal with dedication and enthusiasm around the world. Arvato SCM Solutions is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA
via Arvato SCM Ireland Limited
Ireland - Dublin
Responsible for overseeing that all customer’s orders and piece parts are managed efficiently. Responsible for ensuring all customer queries and issues are answered in a timely manner. Support invoice queries regarding age debt so as not ... See more
Jobseeker
Recruiter