About Us

A bank that earns trust. We have announced a new plan for the future of RBS; and the key to this plan is building a bank that earns its customers' trust, by serving them better than any other bank. RBS will be a smaller, simpler and smarter UK-focused bank that has the needs of its customers at its core. We want our customers to trust us more, and do more business with us, which in turn, will improve the performance of the bank. By 2020, we aim to be the number one bank for customer service and the most trusted bank in the UK. Building an engaged and inclusive workforce is crucial to our company’s success. In our work, we are led by four core values: Serving customers We exist to serve customers, earning their trust by focusing on their needs and delivering excellent service. Working together We care for each other and work best as one team, bringing the best of ourselves to work and supporting one another to realise our potential. Doing the right thing We do the right thing, taking risk seriously and managing it prudently. We prize fairness and diversity and exercise judgement with thought and integrity. Thinking long term Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level. How we'll reward you Salary: Your salary will start from £22,725 per year (pro rata for hours worked) You’ll join on a competitive minimum salary of £22,725 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits from RBSelect, our fully flexible reward programme. You will have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work bank holidays. Visit our reward and benefits page for more information on the benefit packages we offer. If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help. We know we succeed when our customers and communities succeed, and we do business in an open, direct and sustainable way.