About Us

Reporting into the Customer Support & Operations Manager this role will be responsible for working with and supporting the Megaport customer base to address technical issues, account issues and general inquiries; working with internal teams to proactively resolve customer concerns. All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview Strictly no Recruitment Agencies please.