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Provide administrative sales and customer care support to a Distributor Network of 15-20, mixed size Dealerships, as the single point of contact for the Dealers commercial queries, requests, issues, claims etc. Good Customer Service aptitude is essential for this position as well as the ability to work cohesively in a team driven by process & performance improvement metrics. Primary Order Management experience on a comprehensive ERP system (e.g. ORACLE/SAP) also essential for this role
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via Doosan Bobcat
Ireland - Dublin
Contribute to the maintenance of key performance indicators and metrics. Agree and meet improvement targets. Escalate issues which impact and impede Customer Service performance and work towards solutions where possible Ensure open order book ... See more