About Us

CEO Dirk Talsma Company size 501 to 1,000 Revenue £18m to £73m (GBP) Industry Management & Consulting Link RAPPORT GUEST SERVICES website Rapport is a multi-award-winning provider of Guest Services and Hospitality Management in a business environment, providing Receptionists, Reservationists, Client Floor Management, Helpdesk and Switchboard operators. We are very proud to count some of the UK’s most forward-thinking, blue chip companies as our clients, from small boutique firms to large multi-site International corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 ‘Best Companies to work for’ awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company. Top 30 Best Places to Work in Hospitality in 2021 winner. We are committed to developing our team to the highest standard and offer excellent career and development opportunities. Rapport's continued success means there are significant opportunities for exceptional team members to transfer or be promoted within the company. Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website, www.rapportservice.com, for further information and before applying to learn more about Rapport and our clients Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassador’s mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer and we have a number of partnerships with external organizations providing job opportunities within the company for people with special educational needs and disabilities. Rapport is an award winning, specialist company that provides corporate organizations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK’s most forward-thinking, blue chip companies as our clients, from small boutique firms to large multi-site International corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: • In the 2021 ‘Best Companies to work for’ awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). • We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company. • Top 30 Best Places to Work in Hospitality in 2021 winner. • Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019