HR Administrator
Permanent,Full-time
Job Description
- Actively support on boarders keeping in touch throughout the first 90 – 180 days. Following up on probations with managers and escalating the requirement for extensions and/or performance plans with the HR Adviser
- Support key processes within the Employee Lifecycle such as Family Leave requests, probations etc
- Supports the HR SMEs with the delivery of any cyclical HR activities, including Performance & Compensation Planning
- Day to day management of HR approvals related to workflows within SAGE people such as job titles and org changes
- Support of the Resource Needs process to ensure all roles are aligned to the resource plan
- Support ER activity for the Group including disciplinary, grievance, absence etc.
- To monitor and respond to employee queries raised through the AskHR mailbox
- Supporting questions around HR operational processes/policy and payroll queries
- Referring issues/questions to other HR colleagues for support where required, managing the response to the query to ensure timely response
- Provide payroll administration support as part of the management of the monthly payroll, including supporting processes such as data provision and the validation of outputs from 3rd Party provider
- To provide support in production of all standard correspondence and letters
- To provide administrative support as required to the whole HR team
- Manage the LMS system and support the L&D Adviser with administration, queries, bookings, and reports relating to adhoc & regulatory training and inductions
- To educate the employees and line managers as to how they can support themselves though HR Hub self-service, AskHR and other HR systems
- Identify and support opportunities to enhance and automate HR operational processes
- Responsible for on-going improvement of HR process & the management/ownership of letter templates, ensuring the employee experience is consistent across the business
- Identifying opportunities for improvements and automation of processes to enhance efficiency and effectiveness of HR team
- Compiling and updating employee records in line with document retention and data privacy policies
- Ensure integrity of the data held on HR systems and support with reporting and development activities
- Ensure the HR Hub is aligned to the OD of the business and that all people data is accurate and timely
Required Knowledge, Skills, and Abilities
- Experience working within a confidential and busy environment, dealing with sensitive information in a timely manner
- Strong customer service and communications skills
- Experienced in advising on general policy and practice
- Experience of supporting in house payroll and/or an outsourced payroll provider
- Proven admin office skills experience, with a good attention to detail
- Good understanding and knowledge of MS Office suite – Excel, Word, Power-Point
- HR System Database experience
- To succeed in this role, you will need to be proactive, methodical, and able to work on your own initiative, staying calm in pressured situations and working to tight deadlines
- Attention to detail and discretion are key in this role due to the sensitive nature of our data and systems
- You must be approachable, enthusiastic, and able to relate to people at all levels of the organizations to deliver a great service to our employees
- Customer centric mindset
Reference no: 100634