Job Description

• Contributing to development of the Charity’s medium and long-term vision and strategy.
• Managing performance within the agreed annual planning / budgeting framework ensuring all KPI’s are achieved.
• Managing the team remotely to achieve results – a large proportion of work will be home based.
• Ensuring the team complies with full Health and Safety and Safeguarding policies and ensuring all activities are covered by risk assessments.
• Ensuring staff are recruited, inducted, performance managed and supported, taking responsibility for ongoing professional development.
• Managing any grievance and disciplinary matters in your team in line with our policies and procedures.
• Managing and supporting the Finance Officer with financial planning and auditing: preparing annual budgets, cash flows and long-term business plans.
• Providing an oversight and scrutiny of accounts, systems and controls.
• Managing and supporting the Fundraising Officer in developing and implementing income generation strategy.
• Managing and supporting the Volunteer Coordinator in developing and implementing volunteer strategy.
• Ensuring the Sight Register is maintained in accordance with legal and contractual requirements.
• Ensuring referrals and enquiries are processed professionally, that records are maintained and performance is monitored.
• Managing procurement and stock control processes.
• Ensuring we operate as a best practice employer and treat all staff fairly. Seeking advice from our outsourced HR provider as necessary. Liaising with our HR Committee chair and HR provider as part of a process of continual improvement.
• Overseeing employment contracts, variations and records.
• Leading on policies, processes and systems around compliance including GDPR, DBS, Safeguarding, Health and Safety and HR, and being responsible for achieving and maintaining ISO 9001 accreditation.
• Working with our external providers to ensure our systems are effective, user focused and deliver on the needs of the organization.
• Overseeing the maintenance and development of the CRM system (Charity log).
• Managing the lease and rental/hire agreements for the Charity’s office and services.
• Working with the Charity’s insurance broker to ensure all key risks are covered by insurance in a cost-effective manner.
• Managing the repairs and maintenance of our office and any other properties.

Schedule:

• Monday to Friday

COVID-19 considerations:

• Currently working virtually

Work remotely:

• Temporarily due to COVID-19

Required Knowledge, Skills, and Abilities

Previous experience in a similar role is essential, demonstrating management experience. Highly numerate with general business experience of minimum 2 years. Previous experience in the charity sector is desirable. Degree or equivalent in Business Studies or Finance related qualification desirable. Ability to work as part of a team and confidently using own initiative. Previous experience of managing IT, CRM and communication systems. Experience of using Charity Log would be beneficial. IT literate, with an excellent knowledge using Microsoft Office Suite. Previous experience of ISO 9001. Full UK driving license, preferably clean, and access to own vehicle. Excellent and clear communication skills, both verbally and written. Excellent organizational skills, management and leadership skills with the ability to motivate and inspire a team. The ability to plan and priorities a complex workload and work under pressure. Education: Diploma of Higher Education (Preferred). Experience: similar role and management: 2 years (Preferred). License/Certification: Full UK driving license and access to own vehicle (Preferred).