Job Description

• Co-ordinate and lead internal QMS activity
• Owner of Hold and Release process including investigations, RCA and CAPA
• Drive site compliance to standards (BRC, AIB) via GEMBA, verification audits etc.
• Guardian of site compliance to legal & regulatory standards
• Drive QCDM process from a quality perspective by providing update on key metrics
• Support the front line team on problem solving and decision making through leading problem solving groups, A3 problem solving tools, kaizen events.
• Use the DMAIC process to improve Quality metrics
• Review quality checks completion and raise any concerns
• Monitoring budget spend and reporting to Quality Manager
• Participate in implementation of risk reduction/elimination program
• Participate in HACCP meetings and conduct internal audits
• Training and coaching of front line teams:
  • In new and existing quality and regulatory systems (validation and refresher training)
  • Understanding of QMS, BRC and the implementation thereof
  • Understand behaviors and support behavioral change at point of value via coaching GEMBAs
• Strong support to site teams by:
  • Providing guidance on holds and risk assessments
  • Weak link and other KPI reporting
  • Support must win battles by leading work streams related to quality metrics such as CPM and RFT.

Required Knowledge, Skills, and Abilities

Post A Level qualification (BSc; Btech or Food Tech). Previous audit experience either as an auditor or as an auditee specifically in a quality environment Experience of implementation and maintenance of Quality management systems. Knowledge of quality systems & processes (e.g. SPC, weight control & auditing). Food Safety, HACCP, Internal Auditing. Decision making based on facts, risks and information gathered. Ability to audit against process and product specifications. Ability to trouble shoot quality issues in a production environment. Understand the impact of change management. Facilitation of root cause analysis. Excellent analytical / problem solving skills. Understand the consumer impact of what we do. Ability to manage a variety of work streams concurrently. Ability to priorities workload with clear objective to meet project timelines. Ability to work autonomously and seek advice/ escalate issues as required. Excellent organizational skills. Ability to show discretion and integrity when handling sensitive information. Capacity to show attention to detail and analyze data.