Job Description

• Ensure that information, training and instruction and task-specific advice on quality management and process changes meet the needs of employees and those working on our behalf.
• Ensure that the QMS and associated supporting information incorporates construction processes.
• Ensure that the requirements of the QMS and any approved process improvements are being applied on operational projects and associated activities.
• Monitor operational compliance to the QMS and approved process improvements, and the requirements of BS EN ISO 9001:2008, ensuring implementation of effective improvement / preventive measures.
• Reporting of quality and process improvement related performance information, including but not restricted to audits, non-conformances, defects.
• Effective use of CDE functionalities in their relation to operational records.
• To ensure that quality aspects of pre-qualification questionnaires and tenders are in accordance with the QMS.
• Work with internal and external stakeholders to understand and investigate feedback into our services
• Use data modelling practices to analyze findings and create suggestions for strategic and operational improvements and changes
• Ensure suggestions for improvement are fully considered and potential risks analyzed before implementation

Required Knowledge, Skills, and Abilities

Associate member of the Chartered Quality Institute (CQI). Internal Auditor (ISO 9001:2008) with demonstrable experience of 1st, 2nd, and 3rd party audits. Diploma in Quality Management and ideally educated in a Construction / Civil engineering discipline e.g. Building / Civil / Mechanical / Structural Engineer. Demonstrable site-based rail experience is essential, ideally across the full range of rail-related clients. Experience across a range of construction disciplines (civil, building etc.) would be beneficial. Good presentation, written, analytical and IT skills. Training and presentation experience throughout all levels of an organization, preferably trained to ‘Train the Trainer’ level. Good interpersonal skills with the ability to guide and educate/train at all levels. Self-confidence to build strong working relationships internally and externally. Prince 2 project management. Lean/ Six Sigma Process Improvement. Experience: construction disciplines (civil, building etc.): 5 years (Required). Quality Assurance: 5 years (Required).