Job Description

The role will encompass all aspects of Digital Solutions and mailroom delivery including: mail receipt, threat checking, opening, batching, registration, validation, scanning, quality checks, storage activities and return mail / outbound.

KEY ACCOUNTABILITIES

If successful, your duties will include:

• Receiving and inbounding of mailroom documents.
• Threat checking of inbound mail.
• Opening of documents, batching, registering, validating and scanning them.
• Batching of documents to prepare for registration.
• Completing quality checks to ensure image quality and index quality is in accordance with service level agreements (SLA).
• Storing and retrieving documentation.
• Carry out manual handling tasks as and when required.
• Ensure that all tasks are completed at a pace in line with site specific targets for APH (Activities per hour).

Required Knowledge, Skills, and Abilities

To be considered for this role you will possess the following attributes: Administration experience, with mailroom knowledge being a distinct advantage. Scanning knowledge and experience preferred but not essential. Experience of working to targets and service level agreements. The ability to provide an excellent customer and client experience. Intermediate level of computer skills. Must be able and willing to complete enhanced government level security clearance checks.