Job Description

This is a new role to support our growing orthopedic shoe business Ken Hall, you will work in a small administration team reporting to the Managing Director and growing the CRM data base.

You will research customers from the health service and grow the data within the system.

You will have a strong telephone manner and be comfortable cold calling as you build the client base. Promoting all company products to both new and existing clients via all communication channels utilizing the company CRM system, following up of enquires, product advice, quotations and order input.

Responsibilities

• Desktop research, gather market and customer information
• Identify new markets and business opportunities
• CRM management and administration
• Growth of the data by setting up & managing customers and clients effectively, compiling a data base of customers
• Producing meaningful reports from the system
• Telecommunications
• Building relationships remotely
• Analysis of CRM for opportunities

What We Offer

Remuneration: We offer a competitive salary

Holiday: 24 days holiday + 8 days statutory.

Pension: Statutory Pension contribution.

Development: We are committed to investing in our people, so we invest in you. Development is in your hands and we want to enable this so your progression at Bennie is only limited by what you want to achieve.

Recognition scheme: That culminates with our Annual award ceremony.

Socials: Join us for our bi-annual socials, where you really are part of the family.

Finally, Our long-standing family tradition, of giving staff a Christmas turkey.

Part-time hours: 27 - 39 per week

Work remotely:

• Yes

Required Knowledge, Skills, and Abilities

A business studies qualification would be beneficial. Previous experience of clientele research. Experience dealing with clinical or health service would be an advantage. Experience of working in a customer focused role, with professional customer service skills remaining calm in challenging situations. Confident on the phone Experience of sales/business development – ideally with industry knowledge but not essential. Strong communication skills and able to work within an office-based team. IT competent with proven experience of managing a CRM System. Confident use of Microsoft Office, Power Point, Excel, Word, Outlook and Sage 200 would be useful. Quick to learn. Strong planning/organization skills - ability to work with complex. information, deliver to tight deadlines, manage different tasks & ensure detail. Numerate and analytical thinker. A confident and determined approach. Have self-motivation and drive able to work unsupervised and under pressure. A competitive streak. Experience: Clientele research (ideally in a clinical or health service): 2 years (Preferred). clinical or health service: 2 years (Preferred). Sales administration: 2 years (Preferred).