Job Description

The Business Risk Analyst will work within the inventory and payment team and support the retail lifecycle for both merchandise (inventory) and payments (counter fraud).

Responsibilities:

• Ensure one’s self is fully conversant to provide technical expertise across inventory risk and payment risk
• Self-motivated to ensure all tasks are completed in a timely manner to ensure frictionless experience for our internal stakeholders and Disney Guests.
• Cognoscente on all Retail business systems including but not exclusive to – IP, EMS, Mozart, Unix, Risk Guardian, Zendesk, Microstrategy, EPOS trend reporting etc.
• Support the delivery of KPI and other month and years end reporting which clearly show the financial picture for all risks across stock and payments.
• Work with the Field Team and the Senior Analyst to decide upon the most suitable action required once fraudulent activity has been identified to avoid any further loss to the business and document for reporting purposes.
• Highlight frequent guests and any addresses that have been flagged as having been involved in fraudulent activity and implement process to ensure risk is mitigated.
• As directed investigate incidents of stock and payment risk, liaising with inventory accounting and sales audit to provide TDS with an accurate stock and payment result and recommend remedial action to be taken.
• Support the task to Identify Stores, locations and internal resource requiring further action and/or investigation, assess the initial findings and prepare detailed case notes for the Business Risk Field Manager where necessary.
• As directed by the Senior Analyst monitor all activity by maintaining a status report on all investigations (stock and payment) indicating cases/issues that are pending, concluded (noting results) etc.
• Support the preparation of summary reports and other ad hoc projects and enquiries, such as Shrink Initiative, BRC Retail Crime Survey, ROI analysis.
• Analyze processes to reduce shrinkage exposure and improve Guest Service.
• As directed support the education of field based Management and other partners to become self-sufficient in addressing risk issues in the first instance as well as ensuring that key stakeholders are kept fully informed at all times.
• Deliver reporting and analysis to enable end of month/year reports are accurate, timely and meet the standards set by our Auditors and SOX compliance requirements.

Communicates effectively

• Conveys relevant information in a candid and timely manner
• Listens and asks questions to ensure understanding
• Tailors messages appropriately to the audience
  Drives Results
• Achieves high levels of customer satisfaction

• Holds self and others accountable to high performance standards

• Analyses problems effectively and takes action to resolve
• Places high attention on accuracy and detail
  Champions Change

• Supports new initiatives
• Demonstrates flexibility in response to changes

Builds Teams

• Supports productivity and morale of the team

Builds Relationships

• Resolves conflict effectively

Required Knowledge, Skills, and Abilities

Relevant university degree, educated to A level or equivalent experience. Established experience within an accounting or finance role. Word, Excel, PowerPoint, Access proficiency. Some fluency or appreciation of a core European language(s). Inventory accounting experience. Established experience of working within a Consumer Products or Retail environment.