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Customer Service Representative
  • United Kingdom - Midlands - Nottingham - NG2
1 year ago
Customer Service
Full Time
Job Description

We are looking for a dynamic, enthusiastic and talented person who has great behaviors and a desire to progress within company.

As well as a competitive salary, pension scheme, performance based bonus, generous holiday entitlement plus a host of other benefits, we also cover all parking costs which includes the Nottingham Parking Levy. You will also enjoy a friendly, relaxed, modern and fun working environment, where achievements and commitment are both recognized and rewarded.

As part of the Customer Service Team at Customer Logistics, this role is responsible for processing our customer orders on time and accurately. Adhering to operational processes will help to support both cost and service metrics whilst delighting our customers each and every day.
Your main responsibilities

  • Managing Cost / Service for Key Customer Accounts versus our Key Business Indicators.
  • Order to delivery management.
  • To drive all KBIs through robust actions plans and daily disciplines.
  • Understanding and delivering operational processes.
  • Building mutually beneficial relationships with Customers.

Required Knowledge, Skills, and Abilities
We are looking for energetic, accountable and focused individuals who are passionate about delivering service to our customers. We value diversity in our teams and are looking to hear from talented individuals with the aspiration to develop themselves within a dynamic organization. If you can demonstrate that you have this potential we will help you unlock it.

Reference no: 38233

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