Job Description

As a Dental Receptionist, you will be and a great communicator that really cares about providing excellent care to our patients in the practice or by telephone.

• Promoting a professional image and being knowledgeable about the services the practice provides.
• Providing patients of the practice with a warm welcome and making them feel at ease.
• Answering the telephone in a friendly, helpful and courteous manner.
• Making all the necessary patient checks in accordance with practice policy.
• Scheduling appointments, through email or by telephone.
• Completing patient recalls and appointment reminder calls.
• Offering sundry healthcare products to patients giving advice where necessary in accordance with practice policy and with recommendations from clinical staff.

Benefits

• Uniform provided.
• Dental Treatment Scheme.
• Access to our Staff Rewards Portal, providing you with discounts and deals from over 900 top High Street Retailers.
• Excellent opportunities for career progression.

Required Knowledge, Skills, and Abilities

Having worked in a similar role in a dental practice, you will have all the attributes required to provide a high-quality service to our patients and understand the support your team needs. In addition, you will be: A good standard of general education. Previous Receptionist or customer service experience. Highly motivated, friendly, flexible, reliable and organized.