Job Description

We are looking for an ambitious, dynamic individual to join a fast-growing business and play a valuable part in the continued growth. The DBAM will be responsible for a sales target, helping existing customers buy IT services as well as maintaining a run rate of services revenue. Due to the levels of activity being generated by our marketing department and the incoming enquiries, the DBAM will be responsible for responding to all sales leads and help the sales team develop new sales opportunities.

Working within a team, the successful individual will bring personality and energy to the role with the drive to develop their career in business. Academically strong with the application to solve problems – with strong numeracy skills and able to articulate themselves with clarity in order to make a contribution to a set of team objectives.

In this role, you will liaise with cross-functional internal teams to improve the entire customer experience.

Responsibilities

· Serve as the day to day relationship manager for all customer account matters

· Pursue and build customer relationships

· Support a team of Account Directors

· Deal with solutions-based customer enquiries (i.e. not product sales)

· Forecast and track key account metrics (e.g. monthly sales results and quarterly/annual forecasts)

· Prepare reports on territory status

· Develop relationships with key accounts, customers and internal functions

· Clearly communicate the progress of weekly/monthly/quarterly initiatives

· Develop business with existing clients pursuing areas of improvement to meet sales quotas

· Develop account planning skills and action planning to achieve a sales objective

· Collaborate with the account team to identify and grow opportunities within territory

· Assist with challenging client requests or issue escalations as needed

Benefits

As well as being a great place to work with a friendly and helpful team, we offer the following benefits:

• Standard 22 days holiday + bank holidays (increasing to 25 days with service).
• Additional ½ day birthday holiday
• Ability to ‘earn’ an additional 4 days per annum if you win quarterly awards based on the company PRIDE values.
• Cycle to Work Scheme.
• Death in service (2 x salary).
• Employee Cash Plan (including 24/7 Employee Assistance Programme, contribution to everyday healthcare and complementary therapies, 24 x7 access to Virtual GP, stress management, counselling, access to 1000s of retailer discounts)
• Regular away days and social events.
• Quarterly and annual awards.
• Invitations to award ceremonies and partner events

Required Knowledge, Skills, and Abilities

· Demonstrable ability to communicate and present information. · Skills to work in a team towards challenging targets. · Understanding of IT markets is a benefit. · Business related degree (e.g. business, sales or marketing). · Excellent listening, negotiation and presentation abilities. · Strong verbal and written communication skills.