Job Description

• To be the first point of contact by for incoming enquiries (Telephone, email, text)
• Register the customer enquiry on the company systems
• Provide an attentive customer service
• Create and update accurate information using various systems including email, databases and word processing systems
• Arrange follow up calls and video surveys

Schedule:

• Monday to Friday

Flexible Working Options Available:

• Not offered

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Experience in a busy changing environment. Previously dealt with customers. Computer literate and able to pick up and use various software packages. Good telephone manner. Education: A-Level or equivalent (preferred)