Job Description

Fundamental to this role is juggling competing priorities, and no two days are the same in the world of a cash administrator. This means being a pro at maintaining a healthy balance between delivering on our customer's needs and expectations, while managing a dynamic and varied workload. Every day you'll manage multiple queries through various channels all with the aim of ensuring our service standards are met, enabling our advisers to get the best outcome for their clients.

We offer a generous blend of benefits for the things that really matter to our people, including pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.

Required Knowledge, Skills, and Abilities

Your friends would probably describe you as 'the reliable one'. You will be very organised and have the ability to manage your own time effectively. You will work well as part of a team and take a great deal of pride in delivering operational excellence and process improvements. You want to be part of a collaborative culture where you feel empowered but always know you'll never be left alone. Excellent written and verbal communication skills combined with a customer-centric attitude and a passion for creating better outcomes for our advisers and customers. Experience working within a transfers related role. An advanced level of expertise with microsoft word, powerpoint and excel. Experience in dealing with high volumes of work and changing priorities. A keen eye for detail and the ability to promote process improvement. Great relationship building skills and a client-focused mindset.