Job Description

As part of the Workspace Services team, who take pride in providing services within the office estate of MTVH, the Workspace Administrator/Receptionist will support and assist the Workspace Services Team in all general reception and administration duties.

You will be the welcoming face of our business, interacting with staff, clients, suppliers and visitors with a focus on improving building user experience. Duties include, but are not limited to;

• Meeting & greeting visitors including organizing appropriate hospitality, maintaining the visitor records system
• Managing meeting room bookings and requests
• Provide support to the Workspace Services Team to ensure offices maintain 100% compliance in areas of health, safety and planned preventative maintenance
• Access control management, issuing & programming access cards and staff IDs
• Postal functions (incoming and outgoing)
• Order and maintain stock in relation to the workspace service provision
• Process and priorities work order requests from colleagues through a central helpdesk system
• Attend team meetings and produce subsequent minutes / actions.
• Provide support to the Workspace Services Team in maintaining supplier matrices and the associated documentation
• To take reasonable care for the health & safety of yourself and of other persons who may be affected by your acts or omissions at work

What you'll ge in return
You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

• 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
• Healthcare cash plan
• Matched contribution pension scheme (up to 9%)
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes and season ticket loans
• Life assurance scheme
• Paid volunteer days
• Plus lots of voluntary benefits including cash back and discounts from high street names

Required Knowledge, Skills, and Abilities

What you'll need to succeed: Previous relevant operational office experience within the Facilities or Hospitality sectors. Demonstrable experience of excellent IT and Microsoft Office skills. Strong communications skills. Detail orientated and able to priorities workload. Ability to work independently and also as part of a team, influencing colleagues and building users where appropriate. Customer focused with a proactive, flexible approach. Actively manages relationships that will ensure objectives are achieved.