Job Description

The post is for Monday to Friday, total of 24 hours per week (working pattern is negotiable, but must work for the service) The role is for someone who is able to work on a busy reception, with the ability to stay calm and be able to multi-task. The post holder will have previous experience of working in the provision of excellent customer care including the maintenance of records with experience of working in an NHS environment desirable. You should have well-developed communication skills with a range of people and be able to provide an initial response to patients and other agencies queries, concerns and sign post/direct as appropriate We ask that you can priorities your workload, be a team player, able to use your own initiative and meet deadlines.
This post is a permanent position.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Required Knowledge, Skills, and Abilities