Job Description

This is a crucial position and central to the lives of the people we support and their families, so good people skills are essential alongside strong administration and organizational skills. Previous experience within an administrative environment is therefore essential.

Key responsibilities will include:

• Support with the recruitment processes
• Create and maintain resident and employee files.
• Be responsible for the screening of all staff within the home in line the recruitment processes.
• Support employee and resident lifecycle administration.
• Provide efficient and effective office management service.
• Manage the reception team
• Support financial and regulatory compliance with the service, through accurate control, input and reporting of client and employee information.
• Complete regular reconciliations of accounts including personal allowances, invoices and petty cash.
• Administer payroll hours within the service ensuring payroll cut off dates are met and all manual adjustments are actioned in the system.
• Support Registered Manager with any debt queries as they arise.
• Develop good relationships with residents, staff, relatives and visitors.

What else do you get in return?

• Bank Holiday enhancement pay
• Break pay for long shifts (30 minutes)
• Free meals and drinks on duty
• Discounted Gym membership
• Buy & sell annual leave
• Enhanced Sick pay
• Refer a Friend Scheme paying up to £500 per successful referral
• Bespoke Retail Discounts and Cash Back payments
• Employee Assistance Programme including free counselling sessions
• Access to the Care Workers Charity
• Recognition and staff appreciation initiatives
• Bespoke and industry leading induction programme
• Access to the mandatory online training modules
• Accredited Care Certificate Training (Care roles)
• Additional on-going training and development opportunities

Required Knowledge, Skills, and Abilities

• At least 2 years of previous experience in office administration
• Qualification in Business Administration or similar (desirable)
• Excellent IT skills including the use of Microsoft word, excel and outlook.
• A knowledge or previous experience of working in a healthcare environment would be desirable
• Organized with the ability to manage and co-ordinate multiple projects within a busy and demanding environment.
• Good time management and ability to work to a deadline.
• Flexible to meet the need of the service.