Administrator
Full Time
Job Description
- To provide comprehensive administration support to the department. Manages the various Group Retail Operations inboxes daily to ensure all queries received are distributed to the appropriate manager on the team for action. Updates and manages any database or spread sheet as required to assist the monitoring KPI's for the business.
- To create relevant purchase orders for all services across the overall operational expenditure accounts for Group Retail Operations covering areas such as cleaning, workwear, packs and wraps and stocktaking, among others.
- To review and validate invoices against previously created purchase orders and query, where relevant, any discrepancies. Coordinate with finance operations the timely payment of invoices for services rendered.
- Assists with monthly reporting on actual costs versus budget as needed and develop regular reporting and analysis for the department, highlight any discrepancies and assist with a resolution.
- Maintains the overall hierarchy of the store network for data purposes ensuring accuracy which results in accurate data flowing through the various reporting systems.
- Completes a broad variety of administrative tasks for the Senior Management team in Group Retail Operations; coordinating the submission and follow up of SLA scores for vendors; collates and distributes good faith receiving's reports internally; composing and preparing reports & correspondence;
- Provide secretariat support to the Operating Model Governance Forum.
- Assist with gathering data as required through store submission or other sources for various projects undertaken by the team.
- Coordinate and manage directly, where possible, any queries raised by suppliers relating to services rendered or requested.
- Contribute to Retail Operations objectives and gain enhanced knowledge of Retail Operations activities, procedures and training content through the Intranet and DLP.
- Any other administrative related duties as require by the Senior Management Team in support of their function.
Required Knowledge, Skills, and Abilities
- You must be a self-starter and enjoy working within a small, fast paced environment that is mission-driven, end user focused and commercially oriented.
- You will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.
- You will have the ability to work independently on tasks or projects, from conception to completion, must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.
- Evidence of strong interpersonal skills in order to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal and external contacts;
- Exceptional influencing and persuading skills with the ability to adopt different approaches and styles of influencing depending on the circumstances.
- An effective communicator with the ability to deliver complex messages in a clear and appropriate manner.
- Results orientated with a strong focus on the delivery of objectives, including an ability to provide creative and innovative solutions based on a sound understanding of business requirements.
- Background in Retail desirable but not essential
- Provide effective verbal and written communication as part of this role
- Systematic approach with good attention to detail.
- Languages: Must be fluent in English. (Other European languages an advantage but not essential)
- Excellent PC skills, proficient in Microsoft Outlook, Word, Power point and Excel.
- Interest in continuous improvement and use of new systems or processes.
- Strong interpersonal skills, flexibility, persuasion and perseverance.
- Solid organizational skills, analytical ability and communication flair.
- Self-motivated with the ability to enthuse and interact with multi-cultural teams and management.
- Be skilled at supporting an executive structure.
Reference no: 77413