Create, implement and report progress against specific project plans which are aligned to the overall team strategy and the client’s expectations.
Regularly complete and share effective project updates highlighting progress, achievements and the future priorities.
Actively support the team by sharing knowledge from your own experience to help colleagues deliver consistent client satisfaction.
Act as a mentor and role model for the team, knowing when to support and challenge others to help create a high performing but fun working environment.
Quickly identify and analyze risks in pension scheme data, which may impact on effective project delivery and offers cost effective and timely solutions to ensure projects remain on track.
Ensure pension calculations and records are undertaken promptly and accurately to ensure customer satisfaction.
Support the Client Service Managers by providing routine updates which are accurate and informative.
Show flexibility in the method of communication to ensure all stakeholders are kept informed and are satisfied with the service levels.
Undertake, delegate and review operational tasks as appropriate to ensure all projects are achieving the deadlines, budgets and quality standards.
Maintain accurate records to evidence the progress and profit of each project.
What you will be rewarded with?
We offer competitive salaries and comprehensive benefits.
Excellent on the job training and support.
Flexible working environment with a mix of home/office based working
We also support programmes including: health & welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups and volunteer opportunities.
Required Knowledge, Skills, and Abilities
Previous experience working in a Pensions based role
Experience and proficiency in working effectively in a team
Broad understanding of pension’s processes and legislation and the principles underpinning them.