Job Description

You’ll work closely with client account managers to offer support with customer transactions. You will learn:

• Communicating new customer enquiries to account managers
• Building and maintaining relationships with customers
• Using computer systems to maintain customer information
• Preparing documents
• Helping to sell additional services
• Prioritizing work for account managers

During your apprenticeship, you will be studying towards your Level 3 Business Administration Apprenticeship, delivered by Professional Apprenticeships through a mixture of classroom learning and 1-1 tutor support.

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering such topics as project management, systems and processes, business structures and so much more.

Required Knowledge, Skills, and Abilities

• Communication skills, IT skills, Attention to detail, Organization skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Logical, Team working, Creative, Initiative, Patience
• GCSE or equivalent English (Grade 4/C Or above) Essential
• GCSE or equivalent Math (Grade 4/C Or above) Essential