Job Description

You are responsible for driving new logo acquisition and developing opportunities. You are accountable for exceeding monthly/quarterly quota, dedicated deal management, forecast accuracy, and driving adoption/usage with customers and prospects in collaboration with internal teams.

• Qualify sales opportunities based on sales methodology and metrics, to include client fit and success criteria
• Position value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client
• Expand the solution beyond the functionality introduced during implementation process and consistently seek new business opportunities by presenting, recommending, and upselling new products, services and partner solutions.
• Process sales orders and facilitate customer onboarding
• Manage customer needs for engagement with other resources, such as professional services, training, product management and marketing
• Enlist customers to participate and/or speak at events
• Provide accurate, timely reports, and forecasts, as needed, for management
• Develop and maintain sophisticated knowledge of our products and services
• Maintain current and accurate account information, as well as leads and follow-ups for assigned clients in CRM database
• Manage overall customer loyalty, serving as internal advocate and escalation point to clients.

Required Knowledge, Skills, and Abilities

• Experience in consultative sales and account management, preferably within a SaaS model
• Strong computer skills, including experience using sales force automation tools (preferably Salesforce.com), Microsoft Word, PowerPoint and Excel
• Proven track record meeting/exceeding individual sales targets and quotas
• Services/Consulting delivery experiences a big plus
• Ability to manage large volume of concurrent client relationships
• Ability to identify, critique, suggest, and implement intelligent changes to the clients' business optimization processes
• Ability to anticipate change and adjust priorities accordingly
• Ability to work as a team, as well as independently.
• Excellent verbal and written communications skills to be able to interact effectively at all levels of an organization.
• BS/BA degree