Being the first point of contact for all HR queries and dealing with front line queries such as team member swipe card, room reservations and scheduling appointments with relevant HR Advisor
Managing People Team inbox & phone queries in a timely manner
Administration of new starters and leaver processes for company in line with best practice and according to internal audit guidelines
Ensuring accuracy and security of physical files and data for HR categories
Providing professional advisory support to team members in all aspects of the Employee Lifecycle
Support with training, team member level recruitment and note taking
Collaborating and maintaining professional communication with internal departments such as Recruitment, Payroll as well as external vendors / suppliers
Responsible for preparing reports from the HR database regarding attendance i.e. sick leave, headcounts, probation reviews etc. where applicable
Processing and maintenance of team member swipe card system and authorisation records for Building Access Control and training
Issuing invitations and administration of online refresher manual handling training for Brown Thomas Arnotts team members
Coordinating store interviews for concession vacancies
Management of work experience programme, where applicable
Assist with implementing the team member Wellbeing agenda
Assist with team member communications
Compiling data access requests in line with relevant legislation
Support the HR team members on any other duties as required
Processing recharges for use of Brown Thomas meeting rooms and induction charges.
Involvement in ad hoc HR projects and change initiatives and any other HR related tasks and responsibilities as reasonably required
Ensuring the HR strategy is carried out and in line with business goals
Required Knowledge, Skills, and Abilities
1 years’ experience in a similar role HR role
Third level qualification in Human Resources Management or relevant field
CIPD qualification desirable
Knowledge of relevant HR policies and procedures and best practice
Detailed knowledge of Microsoft Office, in particular Excel
Excellent working knowledge of HR systems, preferably Core HR
Strong analytical and numeracy skills with excellent attention to detail and consistent standards when dealing with high volumes of data and administration
Excellent communication and interpersonal skills, confident and respectful
Adaptable yet service orientated with the ability to work to tight deadlines
Highly organised and able to manage more than one project at a time