Job Description

• Understand the overall goals and objectives and lead the sales team to achieve them
• Take ownership in developing your sales pipeline and achieve monthly sales targets and KPIs
• Build rapport with your partners and cultivate a strong relationship as a trusted advisor and knowledgeable resource
• Help qualify opportunities with detailed questioning and score them internally on their likelihood to become a customer
• Originate new opportunities through your own research and relationship building
• Liaise with team members in marketing, support, onboarding, product and finance to achieve success for your partners
• Provide accurate reporting of pipeline and forecast through diligent updating of Blueface’s CRM
• Demo the platform and service, positively influencing the customer on their purchasing decision
• Training partner on how to sell Blueface
• Ensuring your partner has all adequate tools, content, resources and the right strategy to be successful in selling Blueface
• Negotiate with customers and secure contract and payment
• Cross sales of services revenue and/or re-contracting initiatives from time to time with existing Blueface customers.
• Contribute to the learning environment of the sales team to improve best practices of selling and where there is potential for building knowledge for others.
• Ability to communicate with different departments and teams involved in pre or post-sale

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Required Knowledge, Skills, and Abilities

• 2+ years experience in B2B sales, business development role, or account management
• Previous experience in Telecoms a bonus
• Proven track record of operating in a dynamic, demanding and customer centric environment
• Highly motivated and hard-working with ability to think clearly under pressure
• Good analytical problem-solving skills
• Flexibility to take on multiple tasks both independently and within a team environment