Job Description

In this role, you will liaise with cross-functional internal teams to improve the entire customer experience. This position may require occasional travel. If you are familiar with account management software, have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.

Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.

Responsibilities

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Build and maintain strong, long-lasting client relationships
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

Required Knowledge, Skills, and Abilities

• Experience delivering client-focused solutions to customer needs
• Strong verbal and written communication skills
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail