Job Description

Yo will have the chance to make a real difference by providing a high quality, efficient, customer-focused service for our Trust’s. We are looking for someone with excellent IT skills, and be able to work effectively under pressure. You should be flexible, possess strong team values, be able to work in a fast paced environment while providing a high quality customer service and enjoy working with the public. A commitment to further training and development and exceptional communication skills are also essential.

The role requires excellent telephone and face to face conducts, a high standard of written English and the ability to multi- task in a fast paced environment.

The functional areas of training, which are all carried out on the patient’s electronic medical record are:

• Admissions
• Discharges
• Access Plans
• Booking
• Expected Discharge Dates
• Red to Green pathway status
• Discharge pathway

Required Knowledge, Skills, and Abilities

When you start you’ll receive a documented training programme for you to feel supported in the role with opportunities to review your progress with your mentor. We feel it is important for newly appointed staff members to have the ability to be able to review their progress.