Job Description

The post holder will be the first point of contact for people getting in touch on the phone and support the project coordinator in the smooth day to day delivery of the project. You will have excellent organizational and interpersonal skills, qualified in Level 3 NVQ business administration or equivalent and experience of working in a busy office environment.

To provide administrative support to the Healthy Futures social prescribing programme.

• Provide general administrative support to Healthy Futures (filing, writing letters, data entry, room bookings etc.)
• Answer the Healthy Futures phone and provide a good ‘first point of contact’ experience for people self-referring
• Assist the Healthy Futures Coordinator and provide cover when they are on leave
• Attend team meetings and take minutes
• Provide support for monitoring and evaluation activities to measure service impact
• Establish working relationships key partner organizations and arranging meetings between partners and the team
• Leaflet and document design
• Creating and maintaining databases
• Ordering stationary
• Provide support as required to any volunteers or placement students within the team
• Assisting with the provision of information and support to the health and well-being project manager
• Observe Wolseley Trust policies in respect of equal opportunities, health and safety, confidentiality and data protection.
• Promotional activities and events
• Provide occasional reception and administrative support within the Healthy Living Centre and Wolseley Business Park sites.
• Undertake any other duties appropriate to the grading of the post as required.

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

• Experience of working in an office environment
• Level 3 NVQ in business administration or equivalent
• Good organizational and planning skills
• Excellent interpersonal skills and confident talking to other professionals and people using services face to face, by phone or by email
• Excellent computer literacy and able to use Microsoft packages, particularly Excel.
• Attention to detail and able to undertake tasks and enter data accurately
• An interest in health and wellbeing
• Able to work independently and as part of a team
• Empathetic and supportive
• Willingness to undergo a DBS check at enhanced level