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Customer Administration Officer
  • United Kingdom - London - E8
1 year ago
£30063 - £31155 Per year
Customer Service
Permanent,Full-time
Job Description

The role requires the successful candidate to provide excellent levels of administrative support including general financial administration, minute taking, and allocation of external correspondence, complaints, freedom of information and access to service requests. The processing and issuing of essential user estate parking permits, so an awareness of the importance of confidentiality is paramount.

 

 


Required Knowledge, Skills, and Abilities

The ideal candidate should work well in a pressurized and fast paced environment. You must have a flexible approach to your work whilst being able to plan and priorities workloads efficiently and effectively to ensure that tight deadlines are met. In this role it is crucial for you to maintain high levels of service standards at all times, whilst also possessing an understanding and commitment to promoting and implementing the Council’s Equal Opportunities policies.

You must also possess in depth knowledge and experience of using Google Office Applications; in particular Google docs, Google sheets and Gmail. Experience of using Onecase and Cedar is desirable. You will also have good awareness of and an understanding of budgeting and financial systems.


Reference no: 94582

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