Job Description

You will be primarily responsible for managing all visitors in the business and providing an excellent meet and greet service both on the telephone and face to face along with other adhoc administration duties as required to support departments across the business.

KEY RESPONSIBILITIES

• Answering the telephone, responding to initial queries, taking messages.
• Greeting visitors at the main entrance in a friendly and professional manner, ensuring all visitors are correctly booked in, have refreshments and complete required our procedures.
• Management of meeting rooms and guest provisions (tea, coffee, lunch) and ensuring all spaces are maintained to the right level.
• Maintaining a list of local approved suppliers such as taxi, catering, local entertainment venues.
• Organizing, franking and sending out external mail, distributing internal mail.
• Processing courier collections and delivery notes.
• Completing general office administration and facilities management tasks as required such as updating documents, notices, producing labels and supporting our procedures, supporting staff Inductions.
• Organizing events as required to support all departments e.g. staff events, Sales and Marketing activity.
• Maintaining digital and manual filing systems.

Required Knowledge, Skills, and Abilities

• Maintaining a tidy and welcoming reception area
• Answering the phone promptly and ensuring calls are put through correctly
• All post to be processed promptly
• Approachable and willing to assist other departments as required