Job Description

The purpose of the post is to support on all administrative, logistical and operational aspects of Development to help maximize fundraising potential and efficiency including: data capture, reporting and analysis, information sharing, executing systems and processes and providing excellent administrative support to the Co-Directors of Development and wider team.

• Accurate and efficient diary management for the Co-Directors of Development, including arranging internal and external meetings, team meetings, booking space, ensuring refreshments and IT needs are arranged, and welcoming guests.
• Assisting the Co-Directors and Development Team by printing collateral, preparing agendas and briefing notes, collating and binding documents, sending email and written correspondence, copy typing notes, minutes and reports.
• Coordinating any travel arrangements, couriers and thank you gifts as required by the team.
• Sending, collating and recording event invitations and responses, where needed.
• Processing invoices, expenses and credit card statements.
• To support the Co-Directors of Development in the coordination of any team away days or training activity.
• Maintain, enter, clean, sort and compile data, using the database Tessitura.
• Assist the Co-Directors of Development and Head of Individual Giving in the production of monthly, quarterly and annual reports and forecasts.
• Assist the Head of Events with the production of reports following key fundraisers.
• Support on reporting of income and expenditure and presentation of budgets.
• Assist the Senior Individual Giving Manager in ensuring that Gift Aid and Debit Debits processing mechanisms are optimal and that philanthropic funds are accepted, recorded accurately, accounted for appropriately and compliant with relevant internal and external regulations.
• Work with the Co-Directors of Development, Associate Director and Heads to ensure that the Development Department’s essential systems, processes and procedures are all up to date and fit for purpose, that they aid fundraising opportunities, and that they are optimally utilized across the team.
• To provide operational support across the Development department, with a particular emphasis on gift processing, renewal drives, ticket booking, statistical analysis, and financial administration.
• Supporting the Events Team around key fundraisers with ticketing, recording RSVPs, proof-reading, and documents such as briefing notes.
• Support the various sub-teams in booking in tickets for donors attending events.
• Work with the Corporate Development Officer, Trusts & Foundations Officer and Individual Giving Officer to ensure supporter recognition is accurate and consistent, including naming opportunities for spaces or activities, listings in programmes/on the website, credits on advertising, etc.
• Support the team in researching and compiling information on prospects, writing supporter/prospect biographies for events and meetings and maintaining these on the database.
• Support the team in providing benchmarking research within theatre, the arts and the wider fundraising sector.
• To assist with organizing inductions for new staff and booking training opportunities.

Hours: Full-Time - 40 hours per week, Monday-Friday. Four days a week would be considered (salary would be pro-rated accordingly).

Flexibility to occasionally undertake evening/early morning work.

Benefits:

• Flexible working and a company culture that promotes good work/life balance
• Access to mental health support
• Commitment to learning, education and development
• Enhanced annual leave, starting at 25 days per year, increasing by one day per year up to 30 days (plus bank holidays)
• Festive day – discretionary additional day off around Christmas to spend with loved ones
• Time to volunteer – one day per year to support a charity or project of your choosing
• Cycle 2 work scheme
• Enhanced maternity/paternity/shared parental pay
• Staff social events

Required Knowledge, Skills, and Abilities

• Strong verbal and written communication skills and ability in dealing with a wide range of and external stakeholders at all levels
• Excellent numeracy skills
• Ability to plan tasks, achieve deadlines and priorities effectively
• Able to work with accuracy and speed in an environment with changing demands
• High standard of IT skills including Microsoft Word and Excel
• Meticulous eye for detail; good proof-reader
• Immaculate presentation of work
• Confident, approachable and proactive
• Enthusiastic and ‘can do’ approach, a lateral problem solver
• An interest in theatre and the arts