Job Description

The Incoming candidate will join a team, reporting directly into the Head of Business Continuity. It is expected that this candidate will play a critical role across our organization, portraying the Company brand at all times through the professional service and appearance of the Reception area.
Responsibilities

• Provide an efficient, professional and friendly reception service to all guests and staff;
• Take responsibility for the effective operation of all reception functions;
• Ensure that relevant staff and visitors are signed in and out of the organization;
• Check and sign for deliveries;
• Book couriers as and when requested, and keep a log of all bookings;
• Ensure all enquiries are forwarded to the relevant person(s);
• Operate switchboard efficiently, ensuring all calls are dealt with swiftly and in a helpful and efficient manner;
• Assist in all business functions with the co-ordination and distribution of marketing and communication materials
• Provide visitors with refreshments upon arrival
• Book internal and external meeting rooms when requested;
• Maintain cleanliness and appearance of all internal meeting rooms; and
• Set up in-house lunches and refreshments when required
• Provide cover for back office support, Health & Safety and HR as and when required
• Provide refreshments and catering requirements for Board meeting lunches;
• Organize travel arrangements to and from external meetings when necessary;
• Screen telephone calls, enquiries and requests and handling them where appropriate;
• Provide secretarial and administrative support for back office and front office functions;
• Assist with sorting and distribution of post and franking of outgoing post in the absence of the facilities coordinator; and
• Co-ordinate travel for all back office and front office functions.
• Co-ordinate the office facilities and ordering supplies for the office
• To build and maintain a strong culture of compliance, risk management, integrity, client focus and other such values

Required Knowledge, Skills, and Abilities

• You will be a highly personable individual, who is warm and welcoming with a variety of different people at all times
• Previous experience in a Receptionist role is beneficial but not essential
• Excellent presentation skills and attitude of professionalism
• The ability to focus and commit to delivering against deadlines.
• Good organizational skills with the ability to multi task and deal with multiple issues via different forums
• An eye for detail, and pro-active mentality