Job Description
The ideal candidate would be able to deliver both first-class customer service, giving customers a premium experience second-to-none, whilst effectively using the IT systems to provide services as required.
- Meeting & greeting customers as they arrive at the scan Centre
- Maintaining a very high level of customer care
- Delivering a relaxing, professional, and premium experience to customers
- Taking calls and entering bookings into our booking system
- Guiding customers through the consent form
- Ensuring refreshments are refilled regularly
- Keeping the reception, corridors, kitchen area, and toilet clean
- Printing images for customers in various formats
- Burning copies of DVDs of the customer's scan session
- Filing consent forms
- Producing copies of reports when anomalies are found
- Processing payments by card, cash or discount voucher
Benefits
- Employees receive friends and family discount on our products and services
- Employee discount scheme on brand named product and services
- Peer recognition system
- Full suite of training courses will be provided
- DBS checks funded by the employer