Job Description

You would responsible for providing an efficient administrative support to the department and Consultant on a daily basis and provide an efficient secretarial support to consultant(s) and to work closely with all internal / external departments to help deliver the exceptional service to patients.

• Ensuring the timely processing of all patient related information, including clinic letters, reports, referrals, appointments, admissions, and all , general enquiries.
• Ensuring that all correspondence is handled within the required timeframes.
• To be responsible for booking all appointments and co ordinate theatre bookings as required.
• Handling any outstanding invoices for patients, insurers or third parties to ensure prompt payment.

Working with us, all eligible employees receive;

• Competitive pay with progressive band structuring
• Private healthcare cover of up to £20,000 per year
• Ongoing training and development programmes
• Discounts at local, national and online shops
• Interest-free season ticket loans
• Cycle to work loan scheme
• Employee “Service Excellence” recognition rewards

Required Knowledge, Skills, and Abilities

• Well established numeracy and literacy skills (GCSE or equivalent, at grade C or above in Mathematics and English)
• Typing or word processing qualification at RSA II (or equivalent)
• NVQ at level 3 or above in Business Administration (or equivalent)
• Substantive secretarial experience working in a healthcare environment
• Demonstrable experience of clerical work involving computerized systems
• Demonstrable knowledge of medical terminology
• Demonstrable experience of using audio transcription systems
• Demonstrate experience of managing consultants accounts
• Demonstrate knowledge of private medical insurers i.e. authorizations, coding & billing
• Demonstrate a good working knowledge of windows based computer systems and be capable of using most Microsoft Office applications, particularly MS Word and Outlook
• Demonstrate ability to pay good attention to detail, reliably check and record data and identify anomalies and be able to self-check completed work