Job Description

This is a Part time role working 25 hours a week, term time only (39 Working Weeks). Monday- Friday 09:30 - 14:30.
Key Responsibilities

• Receive all clients and visitors, clearly identifying the nature of their enquiry and handling it either directly or by referring them to the correct person or department.
• Accurately record/relay messages for all appropriate persons and capture return contact details.
• Answer telephone efficiently and ensure confidentiality is maintained at all times.
• Responsibilities for the mail include: Receipt and distribution of all incoming mail, collect and dispatch all outgoing mail. General mail is opened, sorted and placed in respective office. Address envelopes and mail as required.
• Assist with routine typing/word processing.
• Maintain the filing system and ensure all filing is completed daily and all files are kept secure.
• General office duties, including operation of facsimile machine, photocopier and shredding machine.

Required Knowledge, Skills, and Abilities

• Excellent numeracy skills; strong written and verbal skills
• Knowledge of applicable systems and processes
• IT literacy is required
• Previous experience of working in administration would be desirable
• PC skills (Word, Excel, PowerPoint)
• Fully confident with bespoke software applications
• Ability and full confidence in producing reports
• Customer focused – communicates well with all types of customers
• Cooperative and supportive of others
• Team worker
• Able to priorities
• Build & Maintain Customer and Supplier relations
• Able to multitask
• Ability to meet deadlines