Administrator
Full Time
Job Description
- Accountable to the Digital Operations Team leader for the co-ordination and support of the Digital operations team within Operations and network as required.
- To provide outstanding support through visibility, effective time organization and, ensuring our operations department is fully supported to deliver a smooth operation throughout network.
- Writing and updating training material, tutorials, and procedural documentation as required.
- Perform ad hoc user acceptance testing as and when required.
- Maintain Company iPad hardware and app feedback log.
- Provide support and guidance to the Base Management and Crew Training teams to ensure process and procedures are maintained.
- Perform Company iPad support via IT Service Desks and Workplace posts.
- Conduct device asset management audit on a regular basis to ensure inventory list is up to date.
- Conduct ad-hoc audits as and when required.
- Support Flight Operations Digital Operations team in day-to-day activities.
- Support and engage in team projects to seek continuous improvement.
- Administration of operational manuals and associated documentation updates.
- Plan, schedule and manage documentation projects.
Required Knowledge, Skills, and Abilities
- Experience within a support/administration function role within a large organization and complex environment
- Background in operational delivery aligned to strategic goals
- Strong stakeholder engagement - able to communicate and influence at all levels both internally and externally
- Ability to priorities in an ever changing and fast-paced environment and on own initiative
- Resilient and able to work well under pressure and within strict deadlines
- Demonstrates the easyJet, ‘one team’ culture, driving out any division or silo mentality
- Confident use of IT (Outlook, Excel, Communications tools)
- Evidence of process design and improvement
- Demonstrable experience of driving performance through delivery of multiple KPIs including employee engagement.
- Strong written and communication skills with the ability to work cross functionally.
Reference no: 98812