About Us

This is an exciting time to be joining Moir Medical Centre (part of Erewash Health Partnership). We are continuing to improve and are now expanding our Practice Administration team with Workflow colleagues to further enhance our access, quality and experience for patients. As part of the administration team you will support the admin needs of the organization across the sites, with this role’s particular focus on providing the Practice’s timely, efficient and effective workflow process ensuring accurate coding and filing of communications of all types. You will also support and cover across other roles to ensure the smooth running of the organization for patients. You will have previous experience of working with the general public and be able to work without constant supervision. Ideally you will have experience of medical terminology. The focus of this role is to streamline the flow of clinical correspondence through the organization, by reducing the number of letters that GP’s need to process. This should ensure that GPs are able to give priority to the most appropriate correspondence. This will include emails and clinical tasks. The role will follow the Workflow Optimization Flowchart and protocol. Where appropriate, according to the flowchart, content of the letters will be Read Coded appropriately and either filed directly to patient notes by the workflow administrator and where appropriate, more complex correspondence will be directed to the appropriate clinician for their attention and requests passed onto the relevant team member. Where there is uncertainty about whether a document can be filed directly, it will be forwarded to a clinician for safety.