About Us

White Stuff is a multi-channel brand with a strong heritage and values. Established in 1985 we have now grown to over 130 shops and concessions in the UK and International selling women’s, men’s and kids clothing as well as beautiful accessories and homeware. About Us: We’re a sociable, talented and energetic bunch here at White Stuff, proud to be part of such a great business, and passionate about our customers. We work hard to put people at the heart of our business, building and sustaining a sense of community and shared success, where everyone feels like they’re part of something special. Each day we learn and grow together in a place that truly values creativity, sociability, responsibility and determination. Our Vision: Our heritage is important. Born in a bar, not a boardroom, we’re not afraid to be different or better, or original; making a meaningful difference is at the heart of what we do. We are a continually evolving creative lifestyle brand, crafted and shaped by the people who love us most (aka you and the wonderful people who work with us). Whilst we are independent, free spirited and optimistic, we always stay true to our heritage and values. Growing at White Stuff: We want to make sure there are numerous opportunities for our people to learn and grow. Our focus is enabling our people to develop personally and professionally through a combination of great conversations with your manager, supportive tools, and both internal and external training that supplements learning within your role. Benefits and Perks: At White Stuff we are a supportive family. We pride ourselves on working together to grow and evolve in a creative environment that’s so much more than just a place to work. Our surroundings matter, as do our values, that’s why we offer colleague discount on our lovely products, social events to bring everyone together and volunteering days to help our teams support what matters to them. Doing Good Stuff: We’re dependable sorts at White Stuff, we want to make a meaningful difference to the world around us. It’s not just words, we’ve made some solid commitments to improve the world we live in. From our charity partners and our people, to our supply chain and our environment, doing good stuff runs through the heart of everything we do. A White Stuff Customer Services Advisor gets the best possible outcome out of every contact with a customer. They are passionate about listening to customers, about communicating with customers effectively and taking ownership of a customer query through to its conclusion. This role will be based full time in our covid secure office 5 days per week.